POLICIES, TERMS & CONDITIONS

California Proposition 65
Proposition 65 is a California law that applies to any product(s) sold in California. Some products sold on this website contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. A Proposition 65 warning means one of two things: (1) the business has evaluated the exposure and has concluded that it exceeds the "no significant risk level" or (2) the business has chosen to provide a warning simply based on its knowledge about the presence of a listed chemical without attempting to evaluate the exposure. General Tools and Instruments has chosen to provide a warning based on its knowledge about the presence of one or more listed chemicals without attempting to evaluate the level of exposure. With products on General Tools and Instruments website, the exposure may be below the Proposition 65 level of concern, or could even be zero. However, out of an abundance of caution, General Tools and Instruments has elected to place the Proposition 65 warning notification on all its products. General Proposition 65 notice WARNING: Some product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. Machines WARNING: Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Some examples of these chemicals are: - lead from lead-based paints, - crystalline silica from bricks and cement and other masonry products, - arsenic and chromium from chemically treated lumber. Your risk from exposure to these chemicals varies, depending on how often you do this type of work. To reduce your exposure, work in a well-ventilated area and with approved safety equipment, such as dust masks that are specially designed to filter out microscopic particles. Electrical Cords WARNING: The wire of this product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

Conflict-Free Minerals Policy
Conflict-Free Minerals Policy This document contains General Tools & Instruments statement regarding the content of Conflict Minerals in our products. This statement is based upon information collected from our supply chain, manufacturing facilities and affiliates worldwide. There has been increased awareness of violence and human rights violations in the mining of certain minerals from a location described as the “Conflict Region”, which is situated in the eastern portion of the Democratic Republic of the Congo (DRC) and surrounding countries. The Electronic Industry Citizenship Coalition (EICC) and the Global e-Sustainability Initiative (GeSI) have requested that companies undertake reasonable due diligence with their supply chain to assure that specified metals are not being sourced from mines in the Conflict Region, which is controlled by non-government military groups, or unlawful military factions. The four identified minerals are gold, tin, tantalum, and tungsten. The derivatives are Cassiterite, columbite-tantalite, and wolframite. General Tools & Instruments understands and supports the actions of the EICC and GeSI. General Tools & Instruments does not knowingly use metals derived from the Conflict Region in our products.

Copyright and Trademark Notice
All content included on this site, such as text, graphics, logos, button icons, /dynamicdata/data/docs, audio clips, digital downloads, data compilations, and software, is the property of GeneralTools.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of GeneralTools.com and protected by U.S. and international copyright laws. All software used on this site is the property of GeneralTools.com or its software suppliers and protected by United States and international copyright laws.

GENERALTOOLS.COM, GENERALTOOLS and other GeneralTools.com graphics, logos, page headers, button icons, scripts, and product and service names are trademarks, registered trademarks or trade dress of GeneralTools.com, Inc. or its affiliates in the U.S. and/or other countries. GeneralTools.com's trademarks and trade dress may not be used in connection with any product or service that is not offered or provided by GeneralTools.com in any unauthorized manner that is likely to cause confusion, mistake or deception as to the source of those products or service, or in any manner that disparages or discredits GeneralTools.com. Trademarks not owned by GeneralTools.com or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GeneralTools.com or its affiliates.

Safety Datasheets for Commonly Used Batteries

Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Privacy
We keep your personal information private and secure.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

DISTRIBUTOR TERMS:

PRICES: 

All prices are net F.O.B. Secaucus, New Jersey and subject to change without notice. All orders are subject to prices prevailing at time of shipment.

TERMS:

Net 30 days.

MINIMUM:

All orders, (except repair or replacement parts without minimum) must be at least $75 net cost minimum.

STANDARD PACKAGE:

All orders must be for minimum standard package quantities as shown on our price list.  Orders received for quantities other than standard packages, or a multiple thereof, will be increased to next higher standard package multiple.

TIME OF 
DELIVERY:     

General Tools & Instruments, LLC. will make every effort to deliver promptly, but shall not be held responsible for any loss or damage resulting from delays in delivery related to 3rd party shipping which are beyond our control.  

FREIGHT:



On General Tools & Instruments, LLC. orders over $400 net cost (based on standard price list) freight will be prepaid or provided within the continental United States, not including Alaska or Hawaii.

Prepaid freight charges will not include any delivery service, delay charges or added costs created by special routing requested by customer.

SHORTAGE OR DAMAGES:

Since title to goods sold shall pass to customer upon delivery to carriers at point of shipment, claims for any shortage or damage must be filed with carrier promptly by you to prevent a loss. If requested, we will assist you in filing for claims, provided that we are notified within 30 days of invoice date.

RETURN MERCHANDISE:


Return merchandise will not be accepted without prior written authorization by General Tools & Instruments, LLC.

If any return other than defective merchandise is approved, credit will be issued at lowest or current invoice price paid less 20% (restocking fee) plus all freight charges and any additional charges incurred in repackaging merchandise not in standard packages.

PRIVATE LABEL: 

Private label merchandise will be repaired or credited at the option of General Tools & Instruments, LLC., subject to verification of the defect. We will not authorize return of discontinued products.

WARRANTY INFORMATION:













General Tools & Instruments, LLC. warrants its digital tool and accessories against defect in material or workmanship for one year from the date of purchase unless otherwise stated on the packaging, manual, and/or marketing materials.  General Tools & Instruments, LLC. also warrants its non-digital tool products against defects in material or workmanship on a limited lifetime term. General Tools & Instruments, LLC. will replace, repair or credit the defective unit at its option, subject to verification of the defect.

 This warranty does not apply to defects resulting from abuse, neglect, accident, unauthorized repair, alteration or unreasonable use of the product.  It also does not cover products purchased from unauthorized distributors. 


Any implied warranties arising from the sale of a General Tools & Instruments, LLC. product, including but not limited to implied warranties of merchantability and fitness for a particular purpose, are limited to the above.  General Tools & Instruments, LLC. shall not be liable for loss of use of the product or other incidental or consequential damages, expenses, or economic loss, or for any claim of such damage, expenses, or economic loss.  State laws may vary. The above limitations or exclusions may not apply to you.

For more details or to file a warranty claim, contact General Tools & Instruments Technical Support at techsupport@generaltools.com.